Thursday, October 16, 2008

In England Low Cost Doesn't Bring Praise

In the U.S., low cost carriers Jet Blue and Southwest Airlines usually are on top of the customer service ratings. Not in England, low fare airlines Ryanair is the least popular/

Low cost airline Ryanair has been voted the least popular airline for the third year in a row, according to travel website TripAdvisor.

Of the 450 British travelers questioned, 30 per cent of them listed Ryanair as their least favourite airline, despite its low costs. Many travelers complained that Ryanair is inefficient, with long delays and rude staff.

Receiving top billing in the poll were Virgin Atlantic, British Airways and Emirates. The poll saw that British travelers rated comfort during flying as being extremely important.

"This year, 52 million passengers will vote with their feet and travel with Ryanair, Europe's largest low fares airline, knowing it's number one for customer service, low fares and punctuality," was the response from a Ryanair spokesman.

Don't worry though Ryanair, you still can't beat the U.S. for the worlds worst airline. In the worldwide poll, Ryanair lost its bottom position only to American airline USAirways. USA is number one again!

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