Friday, May 9, 2008

United Express Loses My Bag......Again

Today I was flying from D.C. to Dallas Texas. The only time I usually have problems with United Airlines is when I fly on United Express, the regional carrier for United.

This time United decided that my bag should go to Ottawa Canada instead of Dallas Texas. I understand how they were confused as Dallas Texas being so close to Ottawa Canada it is very easily confused HAHAHAHAHA.

So here I am in Dallas Texas with no suitcase, the good news is they are putting my bag on a flight that will arrive at 3 PM tomorrow, 3 hours after my meeting starts. So not wanting to go to my meeting in my jeans and t-shirt that I wore today I ran to the mall after I landed and had to buy new pants, socks, shirt, belt...everything. Then it was off to CVS to get shaving cream, deodorant, toothbrush, toothpaste....after I was done it was $200.00 for United to loose my bag.

I asked if any of that was reimbursable which the baggage rep on the phone (who I could tell was in India) told me I could submit a claim and it would be considered after 5 to 7 weeks. I am just filled with hope in getting any of that money back.

Moral to this story, if you are going to fly one of those crappy regional airlines, take your bag on the plane !

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SheR. said...

Crappy airlines they should be called. I can understand your frustration..Lost mine on Air France flying from Paris CDG to Heathrow. They unloaded my bag at Paris. So I was stuck for a day without fresh clothes in London. My first time in London!! They delivered my bag that very late evening. Efficiency?
Hope you're all right over there!