Thursday, May 15, 2008

United Airlines Cuts Milage Benefits to Frequent Flyers

Well United Airlines does it again. The geniuses who run the airline industry and United Airlines figured the best way to improve its relationship with their frequent flyer's is to cut the number of miles they can receive on trips that are less then 500 miles.

Starting at the end of June, United will no longer credit customers with 500 miles if their flights were under 500 miles as they have done in the past, they will only credit you for actual number of miles flown.

Now I must say that the majority of my flights are over 500 miles, but one of the great ironies to this policy is that I regularly fly to New York which is about 250 miles from Washington D.C. Anyone who has flown in or out of Laguardia or Kennedy airport in New York known you can generally fly to London faster then you can fly to New York City. With regular delays and crowds it can take you 4 to 5 hours in delays to make a 30 minute flight. The only reason I fly to New York City instead of taking the train which is more reliable and faster, is that I am a frequent flyer with United and want the miles. Well they have just removed that incentive so the nice thing about this idiotic new policy is that now I can take amtrack to New York and actually arrive and leave on time and not have to deal with traffic.

It really makes you wonder who is in charge of United Airlines and removed any mystery as to why airlines in the U.S. are constantly going into bankruptcy. With the mental mammoths who dream up policies like this which are aimed at the very customers who keep them in business they really need to be allowed to go bankrupt so one day a real airlines can be created which provides real service, I would gladly pay more to fly on it.

Mileage Plus accrual policy for flights less than 500 miles
To ensure that Mileage Plus miles earned toward award travel on United and elite status are aligned with actual miles flown, we are revising our base accrual policy. Effective July 1, 2008, all travel on United, United Express, Ted, Star Alliance and partner airline* flights credited to the Mileage Plus Program will accrue actual miles, with no minimum. This change affects only those flights that are less than 500 miles. Flights greater than 500 miles have always accrued actual miles, and are not affected by this policy change.

This new mileage structure applies to travel on or after July 1, 2008, regardless of when the flight was ticketed. (Flights of less than 500 miles flown on or before June 30, 2008, will fall under the previous accrual policy.)


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